If you’d like to try an alternative to classic porcelain, then Tonda is the perfect complement to your home.

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Returns & Cancellation Policy

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal.

The customers who are preferring items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off. Remember, even with the best of handling and care, this problem cannot be avoided altogether. So, before ordering such item please keeps these things in mind.

We are at your service and it is our endeavor to provide you best Sarees, Salwar Kameez, Lehengas and Ethnic Men’s wear which are in fashion. It is a privilege for having you as our customer!

 

Damaged and Defective goods received :

  • A complaint has to be made within 48 hours of receiving the goods.
  • Complaint has to be made on email with subject as “Complaint” for {Order number} and {Product code}
  • A picture of the damaged part has to be sent via e-mail for assurance.
  • Our team reviews it within 1 business day and offers you a solution as any one of the following a) Replace defective good immediately free of charge. b) Offer you a credit note. c) Refund full amount instantly..

Procedure = Complaint –> Complaint Redressal within 1 business day by Team -> Mutually Acceptable agreement -> Happy Ending and a Happy Customer!

Cancellation Policy

You can cancel the order at any time and we will refund you within 7 days.

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