WHEN WILL MY ORDER SHIP?
As soon as we receive your order, we work hard to lovingly design them and pack them up and ship it to you. Your products are leave our studio within 2-3 working days (Saturday and Sundays excluded) of placing the order and we ask you to give us 3-4 working days to update you with the tracking details. As its all from our weavers so it may take little longer time to deliver you, which usually takes 7-10 working days.
We put in a lot of time and love into handweaving your clothing and your satisfaction is very important to us!
Any item that may have been damaged during shipping will be replaced immediately.
All we ask is that you drop us an email along with a photo of the damaged product and we will be happy to send you a new piece.
We are unable to do returns or exchanges. We do however, accept exchanges if you ship the products back to our studio. In this case, you would bear the shipping costs to return the product and we will in return, bear the costs to send you a new one